Ordering custom branded tiles from an Indian factory is mostly an approval and documentation exercise, not a manufacturing one. The body, glaze, format and surface design usually already exist in the factory's running catalogue. What you are actually buying is your name on the carton, a shade you have signed off in writing, and a document set that your own market will accept at the port. Get those three things right and the container arrives sellable.
That ordering discipline matters more in tiles than in most categories, because the goods are heavy, low in value per kilogram, and close to impossible to rework once they have been printed, boxed and palletised. India is also a highly concentrated sourcing base: Indian Ceramic News reports that Morbi in Gujarat holds roughly 1,000 to 1,200 ceramic manufacturing units and accounts for nearly 70% of India's ceramic production and close to 90% of the country's ceramic exports (https://indianceramicnews.com/news/morbi-s-ceramic-industry-adopting-technology-on-the-journey-from-volume-to-value). Choosing a partner inside one cluster is therefore a question of process control and paperwork, not geography.
What Custom Branded Tiles Actually Mean Inside a Factory Order
A custom branded order means the factory presses, fires, polishes and packs tile from its own body and glaze recipes, then boxes it in cartons printed with your brand, your product codes and your market's label text. The tile technology stays the factory's. The brand, the carton, the shade promise and the after-sale answer to your customer become yours. That split is the whole commercial logic of the arrangement.
Practically, a branded run differs from a plain bulk order in a handful of places: artwork and die-line approval, barcode and product-code structure, label language and legal text, a signed shade reference held against future reorders, and a decision about whether the factory is identified on the pallet at all. ORKAY Tiles describes its private label route in exactly those terms on its B2B partner and private label page, where artwork, carton design and shade approval are settled before the run starts, and nothing on the pallet identifies the factory unless the buyer wants it to.
Private label, OEM and co-branding describe three different levels of control
Private label normally means you sell the factory's existing range under your name, with your carton. OEM usually means the factory produces to something you specify — a size, a surface, a reference sample or a design you own. Co-branding keeps both names visible, which can help a dealer borrow credibility from a known factory. The cost, approval time and risk rise as you move from private label towards true OEM, so pick the lightest option that still gives you a product your competitors cannot quote line for line.
What a factory actually changes for a branded production run
Less than most first-time buyers expect, and that is good news for lead times. Typically the changes sit in printing and packing rather than in the kiln: carton artwork, inner labels, product codes, pallet labels, and the shade and calibre selection held for your order. The fired body, the glaze and the digital design file are usually unchanged. Knowing this helps you push for speed where speed is cheap, and for documentation where it is valuable.
- Carton and label artwork: your logo, size, finish, calibre, square metres per box, piece count, batch or shade code, and any legal text your market requires on the outer box.
- Product coding: your own SKU structure and barcodes, so your warehouse and your retailer's system never see the factory's internal codes.
- Shade and batch control: an approved physical reference retained at the factory, and a decision on whether project quantities are reserved from one firing.
- Pallet identity: whether the pallet label, strapping and stencil carry your brand only, or both names.
- Document set: which test reports, declarations and certificates travel with the shipment, and whose name appears on them.
Own Brand, Factory Brand or Trading House: Which Route Fits Your Business?
The right route depends on where you want the brand equity to sit and how much compliance work you are willing to own. Selling under your own label gives you pricing freedom and a customer who cannot shop your exact product elsewhere. Reselling the factory's brand is faster and lighter, because the manufacturer keeps the declarations in its own name. Buying through a trading house removes work but puts a layer between you and the kiln that fired the tile.
Most buyers get this wrong by choosing on price alone. The real variables are reorder repeatability, who answers a complaint two years later, and who holds the technical file if an inspector asks. A dealer serving a single district has different needs from an importer building a national range — which is why ORKAY Tiles runs both a private label and OEM route and a separate dealer programme with one appointed dealer per district and factory pricing.
The comparison below sets out what each route gives you and what it asks of you, so you can match the model to the business you are actually running rather than to the one you plan to run in five years.
| Sourcing route | What you control | Where brand equity sits | Compliance and documentation load | Best suited to |
|---|---|---|---|---|
| Your own label, produced at the factory | Range selection, carton, codes, pricing, positioning | With you — the customer asks for your name on reorder | Highest: in several markets the brand owner is treated as the manufacturer | Importers, distributors and private-label brands building a durable catalogue |
| Factory brand, resold as-is | Pricing and market coverage only | With the manufacturer | Lowest: declarations and marks stay in the factory's name | Dealers, project buyers and new entrants testing a market |
| Co-branded cartons | Shared presentation, your codes alongside the factory mark | Split — useful while your name is still unknown | Moderate: agree in writing who declares what | Showrooms and regional distributors trading on factory credibility |
| Trading house or consolidator | Little beyond the purchase order | With whoever owns the carton | Opaque: you may not know which unit fired the tile | Small, mixed, one-off loads where convenience outweighs control |
Read the last column as a staging plan rather than a verdict. Many buyers start on the factory brand to test demand, move to co-branded cartons once reorders are steady, and switch to a full own-label programme when they are confident the range, the shade and the supplier will hold. Our guide on bulk ordering tiles direct from manufacturers in India covers the commercial mechanics of that first step in more detail.
Build the range before you build the brand. Send the sizes, finishes and price points your market buys, and ask which collections already run on the lines. ORKAY Tiles lists a catalogue of 4,000-plus designs across vitrified porcelain, slabs, ceramic and outdoor bodies, and its team shortlists what sells in a given market. Start a private label discussion with the B2B team.
Who Legally Becomes the Manufacturer Once Your Logo Is on the Box
This is the single most expensive thing first-time private-label importers miss. In the UK and the EU, putting your own name or trademark on a product generally moves the manufacturer's legal obligations onto you. GOV.UK guidance on placing UKCA or CE marked products on the market in Great Britain states plainly that if an importer or distributor "places products on the market under their own name or trademark, or modifies the product in a way that affects compliance or conformity, they assume the responsibilities of the manufacturer" (https://www.gov.uk/guidance/placing-ukca-or-ce-marked-products-on-the-market-in-great-britain).
Read practically, that means the technical file, the declaration, the record-keeping and the first call from a market surveillance officer can all land on your desk rather than the factory's. It does not make own-label sourcing a bad idea; importers across Europe run it successfully. It does mean you should negotiate document support, test reports and traceability into the supply agreement before the first carton is printed, not after a customer complains about a cracked floor.
Register the mark before you print the first carton
A brand you have not registered in the destination country is a brand someone else can register around you. WIPO's Madrid System lets you file one international application covering 130-plus export markets, and WIPO states that an international registration lasts 10 years and is renewable indefinitely, with each designated IP office examining the mark and deciding within 12 or 18 months (https://www.wipo.int/en/web/madrid-system/faq). Refusal in one country does not affect the others, so staged market entry still works.
Keep the factory's technical evidence, even when its name is not on the box
If your label hides the manufacturer, you still need the manufacturer's proof. Ask for the test reports behind the claims you intend to print — water absorption, breaking strength, slip resistance, frost resistance — and for the quality-control stages the order passes through. ORKAY Tiles publishes five quality gates on its about page, from pre-production control through packing and pallet verification to pre-shipment release, and says its certificates can be checked directly.
Which Certifications and Documents Does Your Destination Market Demand?
Certification is market-specific, not factory-specific, and this is where branded orders most often stall at a port. A tile that clears customs in one Gulf state may need a different conformity certificate next door, and a European declaration of performance does nothing for you in Saudi Arabia. Decide the destination list first, then ask the factory which of those routes it already supports for the collections you have shortlisted.
Europe is also mid-transition. The European Commission confirms that the revised Construction Products Regulation (EU) 2024/3110 entered into force on 7 January 2025, with the main part of the regulation applicable from 8 January 2026, introducing environmental characteristics based on life-cycle assessment and a Digital Product Passport, while the 2011 regulation is only repealed in 2039 (https://single-market-economy.ec.europa.eu/sectors/construction/construction-products-regulation-cpr/cpr-2024-revision_en). If you brand tiles for the EU, ask which regime your product sits under this year and who draws up the declaration.
The table below maps the main destinations against what the shipment usually needs and who holds the obligation, which is the part most supplier conversations skip.
| Destination market | Conformity route to confirm | Typical evidence the factory supplies | Who usually carries the obligation |
|---|---|---|---|
| European Union / EEA | CE marking with a declaration of performance under the Construction Products Regulation | Type-test results, factory production control records, performance values | The manufacturer — which can be you if the tile carries your trademark |
| Great Britain | UKCA or CE route, plus the transitional arrangements GOV.UK flags for construction products to 31 December 2027 | Test reports and performance data in your name or the factory's | Brand owner or importer, per the GOV.UK rule above |
| Saudi Arabia | Saudi Quality Mark plus SABER certificates | Product test data to the referenced ISO standards, factory audit cooperation | Importer registers products and certificates on SABER |
| United States | Country-of-origin marking, plus the countervailing duty order on ceramic tile from India | Origin declaration, carton marking artwork, mill and batch traceability | Importer of record |
| India (domestic bulk) | Confirm whether your product is on the BIS list of products under compulsory certification and must carry the Standard Mark | Licence details and marked cartons where a Quality Control Order applies | Manufacturer or importer selling into India |
Two of these deserve a closer look. For Saudi Arabia, Intertek reports that ceramic and porcelain tiles require the mandatory SASO Quality Mark under the building materials technical regulation, effective from 13 September 2019, after which the importer obtains a Product Certificate of Conformity and a Shipment Certificate of Conformity on the SABER platform — and that shipments without them are denied clearance at Saudi customs (https://www.intertek.com/government/export-import/regulatory-news-updates/news-saudi-arabia/saudi-arabia-quality-mark-ceramics/). For the United States, US Customs and Border Protection states that every article of foreign origin must be legibly marked with the English name of its country of origin unless an exception applies, and that "usual containers imported filled must be marked with the name of the country of origin of the contents" (https://www.cbp.gov/trade/rulings/informed-compliance-publications/marking-country-origin-us-imports). On a private-label tile programme, that marking rule is an artwork instruction, so it has to reach the printer before the cartons are made.
Settle the compliance list in one conversation. Tell the export desk the destination countries, the sizes and the volume, and ask which certifications the shortlisted collections already carry. ORKAY Tiles lists CE and ISO 9001 among its certifications and says an enquiry reaches the desk that handles it, with a reply within one business day. Send your market and specification to the export desk.
How Artwork, Carton Design and Shade Approval Are Settled Before the Run
Branded tile programmes fail at approvals far more often than at the kiln. The fix is a short, ordered sequence completed before production is scheduled: confirm the range, approve a physical shade reference, approve print-ready artwork against the real carton die-line, then agree how the approved shade is held for reorders. Each step has a verification you can actually perform, which is what separates a controlled programme from an optimistic one.
Shade is the item that bites. The tile industry's V1 to V4 shade variation ratings describe how much piece-to-piece difference is intended in a design: Conestoga Tile explains that V-1 tiles "have a uniform appearance with little to no variation between pieces" while V-4 "represents the most random or dramatic variation" (https://www.conestogatile.com/understanding-shade-and-color-variation-of-ceramic-and-porcelain-tile/). If you print a uniform-looking photograph on a carton for a V3 or V4 design, your own showroom will field the complaints.
- Shortlist the range against your market, then lock it. Ask which collections, sizes and finishes already run on the lines. Verify by requesting the current catalogue and packing data rather than a selection built for a different country — ORKAY Tiles publishes both on its downloads page.
- Approve a physical sample, not a screen image. Screens misreport gloss, grain and grey. Ask for a full-size sample of the exact collection and finish, and record the product code on the back of the piece you sign. Keep one half; the factory keeps the other.
- Agree the variation rating and the tolerance in writing. State the expected V-rating and what counts as an acceptable deviation from the retained sample. Verify by comparing the pre-shipment release pieces against your retained half under the same light.
- Approve artwork on the real die-line. Supply vector files, Pantone references, barcodes and the legal text your market needs, including country-of-origin wording. Verify with a printed proof or a physical carton mock-up before the print run, because a reprint after packing is pure loss.
- Decide how reorders are matched. Ask whether project quantities can be reserved from a single firing, and how the retained reference is used when you reorder months later. ORKAY Tiles describes batch holds for project quantities under its dealer programme and settles artwork, carton design and shade approval before the run starts.
- Fix the document set per shipment. List the commercial and technical documents that must travel with each container, and who issues each one, so nothing is improvised at the port.
What Duties and Trade Remedies Apply to Tiles Shipped from India
Your landed cost is not the quoted price plus freight. For Indian tiles, several duty layers can apply at once, and they differ by destination and sometimes by exporting producer. Price your branded range against the full stack, because a 6% to 10% surprise at the border is roughly the whole gross margin on an entry-level porcelain line. Confirm every figure with your own customs broker before you publish a price list.
Two product-specific measures matter most. In the European Union, the Commission imposed definitive anti-dumping duties on ceramic tiles from India and Türkiye for five years from 10 February 2023, at rates of 6.7% to 8.7% for India and 4.8% to 20.9% for Türkiye (https://policy.trade.ec.europa.eu/news/eu-acts-against-dumped-ceramic-tiles-india-and-turkiye-2023-02-10_en). In the United States, the Department of Commerce's final determinations on ceramic tile from India were a negative anti-dumping finding, terminating that investigation, alongside an affirmative countervailing duty determination with rates of 3.45% for Antiqa Minerals, 3.06% for Win-Tel Ceramic / Theos Tiles and 3.18% for all others (https://www.trade.gov/final-determinations-antidumping-and-countervailing-duty-investigations-ceramic-tile-india).
- Company-specific rates change your supplier maths. Because anti-dumping and countervailing rates can be set per exporter, switching factories can change your duty, not just your unit price. Ask which rate applies to the exporter named on your invoice.
- General tariff actions sit on top. Norton Rose Fulbright reports that the United States implemented Section 301 forced-labour tariffs on 59 countries and the EU from 24 July 2026, with India in the 10% tier and coverage defined by HTS classification in the annexes to the notice (https://www.nortonrosefulbright.com/en/knowledge/publications/bb2e6618/ustr-formally-implements-forced-labor-tariffs). Whether your specific tile lines are listed is a question for your broker.
- Tariff regimes on India have moved more than once. KPMG reported that an executive order signed on 6 February 2026 eliminated the additional 25% ad valorem duty on imports of articles from India, effective 7 February 2026 (https://kpmg.com/us/en/taxnewsflash/news/2026/02/united-states-removes-tariffs-imports-india.html). Re-check the current rate at the time you contract, not at the time you plan.
- Cost per square metre, not per container. Duty, freight, inland haulage, unloading and breakage all scale with weight. Compare landed cost per square metre of saleable tile after expected breakage, which is the only number your margin responds to.
Price your range on real packing numbers. Container weight, boxes per pallet and square metres per container decide your freight cost per square metre long before the quotation does. ORKAY Tiles publishes packing and container load data for wall, floor and parking tiles and porcelain slabs. Pull the packing and container load data before you set a price list.
How to Plan Cartons, Pallets and Container Loads Under Your Own Brand
Tile containers are limited by weight, not volume, which shapes every branding decision you make. A heavier format fills the payload before it fills the box, so your carton design, pallet pattern and the mix of sizes in a load all feed directly into freight cost per square metre. Plan the load first and design the carton to suit it, rather than the other way round.
Mixed loads are where own-label programmes earn their keep. A single container carrying two or three sizes, a matching wall and floor pair, and a small quantity of a premium slab lets you launch a coherent range without committing to a full container of each line. ORKAY Tiles states that it runs private label and mixed loads from a Morbi campus with seven manufacturing units, a combined 60,000 square metres a day across four active lines, an on-site FCL loading yard, and Mundra port about three hours away.
- Design the carton for handling, not just for shelf appeal. Tile boxes are lifted, stacked and dragged. Keep critical text off panels that scuff and repeat the size, finish, shade code and square metres on more than one face.
- Put the batch or shade code where a warehouse can read it. Your fitter needs to keep one floor on one batch. A code visible without breaking the pallet wrap prevents the most common site dispute.
- Carry origin marking into the artwork. As the CBP guidance above sets out for the United States, filled containers generally need the country of origin of their contents marked, so this belongs in the print file.
- Match formats to the application you are selling. Floor, wall, outdoor and slab bodies behave differently; ORKAY Tiles organises this by use case across its applications pages, from facade and lobby floors to parking and terrace.
- Agree replacement terms before the first claim. Decide in writing what happens on breakage, shade deviation or a short-shipped pallet, and how a replacement reaches you — by air sample, in the next load, or as a credit.
Mistakes That Quietly Drain Margin on Private Label Tile Programmes
Most losses on branded tile orders are not dramatic. They are a reprint of 8,000 cartons because a barcode format was wrong, a second container that does not match the first on a floor already half laid, or a duty line nobody priced. Each is avoidable with a check that costs an email. The pattern is consistent: buyers invest heavily in design selection and lightly in approval discipline.
The second recurring mistake is treating the factory as interchangeable once the brand is yours. If your name is on the box, your reorder depends on that specific unit still running that specific body, glaze and design a year from now. Ask how many units sit behind the order and how repeatability is controlled across lines; ORKAY Tiles answers this with seven units on one campus, a design studio holding 4,000-plus designs, and a SACMI CONTINUA+ slab line it describes as one of only 60 to 70 such units in use worldwide.
- Printing before approving. Cartons printed from a PDF that was never checked against the physical die-line are the most expensive error in the category, because the tile is already fired and boxed.
- No retained shade reference. Without a signed, coded physical sample held at both ends, a shade argument becomes two opinions about a photograph.
- Assuming certification travels. A declaration valid for one market does not satisfy another, and in the EU and GB it may need to be issued in your name once your trademark is on the product.
- Ignoring the unregistered trademark risk. Launching a brand in a market where you have no registration invites a local filing against you; the Madrid route above exists precisely to avoid that.
- Pricing before the duty check. Publishing a price list before confirming anti-dumping, countervailing and general tariff exposure can lock you into a loss for a full season.
- Buying through a layer you cannot see past. If you cannot name the unit that fired the tile, you cannot hold anyone to the second container. Our checklist on what to check before choosing a tile supplier in India covers the verification steps.
Have the awkward questions answered in writing. Ask who holds the technical file, how shade is matched on reorder, which certifications the collection already carries, and how a claim is settled. ORKAY Tiles quotes minimum quantities and lead times per range through its export desk, so ask for yours against the specific collections you have shortlisted. Put your questions to the export desk.
Turning a Branded Tile Range into a Shipped Container
The decision in front of you is narrower than it first appears. Choose the route that matches how much compliance you are prepared to own: resell the factory brand while you test demand, and move to your own label once the range, the shade and the supplier have proved themselves over two or three reorders. Then spend your effort where the money actually is — approval discipline, per-market certification, duty verification and a packing plan built around container weight.
A workable next step is small and specific. Pick three or four collections your market already buys, list the destination countries, and ask one factory for the catalogue, the packing data, a full-size physical sample and the certification status of those exact lines. If the answers come back complete and in writing, you have a partner worth printing cartons for. ORKAY Tiles has manufactured and exported vitrified, porcelain, ceramic and slab tiles from Morbi since 1996 to more than 40 countries, and was named Fastest Growing Tile Manufacturer and Exporter of the Year on the Leaders of Navbharat stage by Times Now Navbharat in 2025.
Start with your market, your size and your volume. Share those three details and ask for the shortlist, the packing data and the private label terms for the ranges that fit. Open a private label and OEM enquiry, or reach the Morbi desk directly for export and domestic supply.
Questions
Frequently Asked Questions
What is the difference between private label and OEM custom branded tiles?
Private label means you sell the factory's existing collections under your own brand and carton, with no change to the tile itself. OEM means the factory produces to something you specify, such as a particular size, surface or a design reference you supply. Private label is faster and cheaper because only printing and packing change. OEM gives you a product competitors cannot quote line for line, but it adds development time, sampling rounds and usually a higher committed quantity, so choose the lightest option that still differentiates you.
Do I need a registered trademark before ordering custom branded tiles?
You can order without one, but you should not launch without one. A brand you have not registered in the destination country can be registered by someone else, including a local competitor. WIPO's Madrid System lets you file a single international application covering 130-plus markets, and WIPO states that an international registration lasts 10 years and is renewable indefinitely, with each designated office deciding within 12 or 18 months. Refusal in one country does not affect the others, so you can designate markets in stages as your range grows.
If I put my own brand on imported tiles, who is legally responsible for them?
In Great Britain and across the EU, generally you are. GOV.UK guidance on placing UKCA or CE marked products on the GB market states that if an importer or distributor places products on the market under their own name or trademark, or modifies the product so compliance is affected, they assume the responsibilities of the manufacturer. In practice that means the declaration, the technical file and the record-keeping can sit with you rather than the factory, so negotiate document support, test reports and traceability into the supply agreement before cartons are printed.
What certification do Indian tiles need for the EU, Great Britain, Saudi Arabia and the United States?
It differs by market. EU sales normally require CE marking with a declaration of performance under the Construction Products Regulation, and the European Commission confirms the revised Regulation (EU) 2024/3110 entered into force on 7 January 2025 with the main part applicable from 8 January 2026. Great Britain has its own route with transitional arrangements GOV.UK flags for construction products to 31 December 2027. Intertek reports ceramic and porcelain tiles need the Saudi Quality Mark plus SABER certificates for Saudi Arabia. US entries turn on country-of-origin marking and duty compliance rather than a conformity mark.
Do anti-dumping or countervailing duties apply to tiles exported from India?
Yes, in some markets. The European Commission imposed definitive anti-dumping duties on ceramic tiles from India and Türkiye for five years from 10 February 2023, at 6.7% to 8.7% for India. In the United States, the Department of Commerce's final determinations on ceramic tile from India were negative on anti-dumping, terminating that case, but affirmative on countervailing duty, with 3.45% for Antiqa Minerals, 3.06% for Win-Tel Ceramic and Theos Tiles, and 3.18% for all others. Because rates can be exporter-specific, confirm the rate for the exporter named on your invoice.
How do I make sure the second container matches the first on shade?
Control it before production, not after. Approve a full-size physical sample rather than a screen image, write the product code on the piece you sign, and keep one half while the factory retains the other. Agree the expected shade variation rating in writing: Conestoga Tile explains that V-1 tiles have a uniform appearance with little to no variation, while V-4 represents the most random or dramatic variation. Then ask whether project quantities can be reserved from a single firing, and compare pre-shipment pieces against your retained sample under the same light.
Can I mix several sizes and designs in one container under my own brand?
Usually yes, and it is often the smartest way to launch. A mixed load lets you carry two or three sizes, a matching wall and floor pair and a small quantity of a premium slab without committing to a full container of each line. Remember that tile containers fill by weight before volume, so the mix changes your freight cost per square metre. ORKAY Tiles states that it runs private label and mixed loads, and publishes packing and container load data you can use to model the load before you order.
What should I send ORKAY Tiles to start a custom branded tile enquiry?
Send the market you are selling into, the sizes and finishes you need, and your expected volume. ORKAY Tiles says an enquiry reaches the desk that handles it and that you will hear back within one business day, with export sales on +91 97120 54222, domestic sales on +91 98246 54222 and info@orkaytiles.com for written enquiries. Minimum quantities and lead times are quoted per range by the export desk, so ask against the specific collections you have shortlisted. The solutions page covers private label, artwork, carton design and shade approval.



